Skip to content
Write review For Business
  • Login

Contact Honda Canada Customer Service

Honda Canada Phone Numbers and Emails

Toll-Free Number:

  • (888) 946-6329
    Toll Free
Call customer service

Roadside Assistance:

  • (800) 465-7587
    Toll Free

Honda Canada Email:

Customer Service
Send Message
Is this your business?

Honda Canada Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Honda Canada Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email

  • The best phone number to call Honda Canada is 8889466329. 96% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.

  • Be prepared for the call as Honda Canada may ask you for the following information to identify you as a customer: first and last name, date of birth or email.

View full overview ›

How to Contact Honda Canada?

Most Popular Number:

(888) 946-6329
Toll Free
Total calls: 25 Issues resolved: 2 Last call: Nov 5, 2025

Honda Canada phone number is (888) 946-6329. This is the phone line for general inquiries about the company, its services and cars. You can also call this number to contact the HondaLink support.
If you need roadside assistance, dial (800) 465-7587. This line operates 24/7.
Please note that the longest wait times usually take place in the middle of the week on Wednesdays.

If you don’t like calling and prefer writing, contact the company via email. Honda Canada email address is honda_cr@ch.honda.com. Non-urgent and informal requests and inquiries can be sent to the company via social media platforms such as Facebook, X, or Instagram. The links to the corporate accounts are listed at the bottom of the page.

Honda Canada headquarters is based in Markham. Those who need to contact the company offline can send their correspondence to the following Honda Canada address: 180 Honda Blvd, Markham, Ontario L6C 0H9, Canada. The company has numerous dealers, and you can contact any of them using the information on the “Find a dealer” page.

Honda Canada support line for general inquiries operates Monday through Friday from 8 am to 8 pm EST. The roadside assistance line can be reached 24/7. If you need to contact the HondaLink Support team, you can call on weekdays from 8.30 am to 6 pm EST. The regular Honda Canada hours of operation may change during the holiday season.

Honda Canada website doesn’t have any options for contacting the support team. However, the “Contact Us” page has all Honda Canada contact information including phone numbers, an office address, and emails. Depending on how urgent your question is, you can choose between calling, mailing and emailing the company.

PissedConsumer Club

Contact Information

Honda Canada Website:

Honda Canada Help Center:

Corporate Office Address:

Honda Canada
180 Honda Blvd
Markham, Ontario L6C 0H9
Canada

Honda Canada Customer Service Reviews

1.4 / 5
Bad
See all 94 reviews
Janney Slv
Poor customer service and quality of product
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

There have been 4 recalls on my 2018 Honda Ridgeline. I get that recalls happen but in these cases it is the company response that matters most.

And on this matter, Honda Canada fails miserably. For instance, for my last recall, it took 16 months for the parts to become available for the repair. Not acceptable (!!) considering that during that time we continually have a concern about whether the vehicle will strand my family because of a faulty fuel pump motor. More recently (May 2025), we received a warranty extension notice due to a "torque converter lock up piston" that may crack.

Here again, Honda is not fixing the problem or even trying to determine if there is one. Instead, they want us to wait another 3-4 years to see if a problem develops. Really!! So, I call Honda to question this issue, they said to bring it in for them to look at on our dime, what??

I asked for a Manager to explain why i have to pay and have heard nothing in 9 days. Summary. This will be the last Honda product I purchase. Their quality has deteriorated and they do not back their product.

My advice.

Buy Toyota, my other vehicle. Awesome product with no issues, recalls, or need for customer service, Very nice!

Tracy E Skx
Bought a new Honda CRV Hybrid with water in it.in it

My 2025 Honda CRV Hybrid Touring edition came rom the factory with its Sunroof A frame drain not connected. Every day it rained it was filling with water until we could hear water sloshing around under the seats.

Honda dried the vehicle out but refused any other compensation. Poor customer service and condescending on phone calls.

Avrom B
Issue with Toronto Honda

I spoke with customer service regarding deceitful business practices at Toronto Honda. Customer service was understanding and sympathetic regarding my issues.

They assured me that my concerns would be escalated to senior management. A month has transpired and I have had no contact from Honda Canada. I have lost faith in Honda and future dealings will not involve Honda products.

It seems that Toronto Honda and Honda Canada are not interested in moving product or maintaining a high level of customer service. Shame on Toronto Honda and Honda Canada.

Chelsea R Dvf
Robbery
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I've been having non-stop problems with my Civic. I went to Honda Canada for a goodwill repair with a diagnostic from another mechanic.

They got all the car info and they told me if I paid $170 (after taxes) for a diagnostic through Honda, they would be able to help me with a goodwill repair. I did that. They called today saying they can't help me because my car is too far out of the warranty. They knew this when I gave them my car info but still told me to pay for another diagnostic and then denied me!

Honda has gone so far downhill and their customer care is zero. I'll never buy another Honda again after twenty years of owning.

Summary of Honda Canada Customer Service Calls

26 TOTAL
CALLS
01:25 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Honda Canada?

Account Question:

  • “Login will not work”
  • “Media player asking for password”
  • “Security code”

Product/ Service Question:

  • “Complaint”
  • “Buying car”
  • “Technical difficulties”

Request for Information Question:

  • “About my car”
  • “Question about engine oil”
  • “About my biweeky installment”

Return/ Replace Question:

  • “Is not all honda price should be the same Why honda rexdale changer 108 for oil change when the rest of honda is 101?”
  • “Address change”

Staff Question:

  • “My car have 1 month in service”

Refund Question:

  • “Issue needing refund from dealership”

Payments and Charges Question:

  • “Payment”

Other Question:

  • “Unsafe back up camera on Ridgeline truck”
  • “A c repair”
  • “Recall”

Compare Honda Canada Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Nissan Canada
Nissan Canada Customer Service
stars-rating-fill
1.4 out of 5
Chrysler Canada
Chrysler Canada Customer Service
stars-rating-fill
1.6 out of 5
Hyundai Canada
Hyundai Canada Customer Service
stars-rating-fill
1.4 out of 5
Write a review
Do you have something to say about Honda Canada? What happened? What can we help you with?
Submit review Don't show this popup
Honda Canada
Reviews Contacts Community